ATIS VIEW Support

Get help with ATIS VIEW - Real-time aviation information for pilots and aviation professionals.

Frequently Asked Questions (FAQ)

Q: What is ATIS VIEW?

A: ATIS VIEW is a real-time aviation information app designed for pilots and aviation professionals. It provides ATIS (Automatic Terminal Information Service), METAR, TAF, real-time camera feeds, and other essential aviation data to support safe and efficient flight operations.

Q: What information does ATIS VIEW provide?

A: ATIS VIEW provides the following information:
• Real-time ATIS information
• METAR (Aviation Weather Reports)
• TAF (Terminal Aerodrome Forecasts)
• Real-time airport camera feeds
• Airport details and maps
• Weather forecast information

Q: Which airports are supported?

A: ATIS VIEW currently supports major airports in Japan and Korea:
• Japan: RJAA (Narita), RJTT (Haneda), RJCC (Chitose), RJFF (Fukuoka), ROAH (Naha), etc.
• Korea: RKPC (Jeju), etc.
• Others: SAKURAJIMA (Sakurajima Volcano), etc.

Q: The app is not working properly. What should I do?

A: Please try the following steps:
1. Close the app completely and restart it
2. Check your internet connection
3. Update the app to the latest version
4. Restart your device
5. If the problem persists, contact our support team

Q: How often is the data updated?

A: Most information is updated in real-time. ATIS information is typically updated every 30-60 minutes, METAR every hour, and camera feeds every 10 minutes. There may be slight delays depending on network conditions.

Q: Can I use ATIS VIEW offline?

A: ATIS VIEW is designed to provide real-time information and requires an internet connection. However, some basic information may be cached and available when the network is unstable.

How to Use ATIS VIEW

Basic Usage

1. Launch the app to see a list of supported airports.

2. Select an airport to view detailed information.

3. Use the ATIS, METAR, and TAF tabs to access aviation information.

4. Check the Camera tab for real-time airport video feeds.

5. Use the Map tab to view airport location and surrounding information.

Key Features

• ATIS Information: Automatic Terminal Information Service

• METAR: Aviation Weather Reports (real-time weather data)

• TAF: Terminal Aerodrome Forecasts (weather predictions)

• Real-time Cameras: Airport runway and terminal video feeds

• Weather Forecasts: Detailed weather forecast information

Technical Support

Contact Support Team

Email: atisview@gmail.com
Send us your app-related questions, bug reports, or feature suggestions.

Response Time: Within 24 hours on weekdays, 48 hours on weekends
We provide faster responses for urgent technical issues.

Please include in your inquiry:
• App version (Current: v1.4)
• Device model and OS version
• Detailed description of the issue
• When and how the problem occurred

How to contact us:
For any questions, issues, or suggestions related to ATIS VIEW, please send an email to atisview@gmail.com. We will respond within 24 hours on weekdays and 48 hours on weekends.

App Information

App Details

App Name: ATIS VIEW

Current Version: v1.4

Developer: ATIS VIEW Team

Supported Platforms: iOS, Android

Privacy Policy

ATIS VIEW does not collect any personal information from users. All data generated during app usage is processed locally on your device and is not transmitted to external servers.

Data Sources

The information provided by the app comes from the following official sources:

• Japan Meteorological Agency (JMA)

• Japan Ministry of Land, Infrastructure, Transport and Tourism (MLIT)

• Korea Meteorological Administration

• Individual airport management authorities

ATIS VIEW v1.4 | Support Page